Great customer service ensures customer satisfaction with your product or service and in the bigger picture, with your brand. A great level of customer care takes time, and it’s vital to have people on board who are true brand ambassadors: engaged, compassionate, and truly dedicated to the customer’s happiness. Virtual customer service can take the form of telephone contact, email correspondence or virtual live agent support.This service offers weekly customer service support for 60 minutes per week for a period of one month.Breakdown